ISSN: 2782-893X
eISSN: 2799-0664
ISSN: 2782- 893X
The research study aimed to evaluate the website of Jose Rizal Memorial State
University – Dipolog Campus. Evaluating the website of Jose Rizal Memorial State University –
Dipolog Campus was to assess the website’s effectiveness and usability based on the perception
of the different stakeholders and the result would serve as the basis for further enhancement of the
existing campus website. The effectiveness and usability evaluation of Jose Rizal Memorial State
University (JRMSU) – Dipolog Campus website. The study on effectiveness and usability
evaluation of JRMSU – Dipolog Campus website used the descriptive research method. The study
used the 24-question website usability evaluation tool of Chiew and Salim (2003).
Results revealed that the JRMSU-Dipolog Campus website was perceived as very much
usable among its stakeholders in terms of content, organization, readability, navigation and link,
user interface design, and performance and effectiveness.
Based on the result, this study concludes that JRMSU-Dipolog Campus’ website is efficient
in allowing unlimited service to clients at any given time. It has been convenient and practicable
for use as perceived among its stakeholders.
Thus, this recommends the following: the JRMSU-Dipolog Campus Website should
maintain 24/7 web hosting to avoid lagging and the website must be accessible almost all the time
and provide an immediate feedback mechanism. It should provide updates on campus
developments and regularly update its website contents. The administration should appoint a
faculty or personnel to take charge and regularly update the website. The stakeholders should
update themselves with the current status of the university through its website.