Employer Perceptions on The Employability Skills of Entry-Level Employees of The Medium-Sized Hotels in Ilocos Norte

AUTHOR(S)

Imee Lacro Cabugon

ABSTRACT

This study aimed to determine the Employer Perceptions on the Employability Skills of Entry-Level Employees of the Medium-Sized Hotels in Ilocos Norte. This study used the descriptive-survey method in determining the demographic profile of the HR Staff, factors for employability, employability skills do employers perceive to be important in the entry-level positions, and the problems/issues encountered by the respondents in hiring entry-level job positions. According to the findings, the succeeding conclusions were drawn: the respondents are predominantly female, young adults, and have been working as Human Resource (HR) staff for a couple of years. Likewise, the HR staff in the hospitality industry does not usually give intensive eyeing to the demographic profile of the as it does not affect the applicant’s capability to do work well in the industry. In terms of physical appearance, good grooming and hygiene are the most observable factors in hiring applicants. Other important factors are soft competencies as they give a positive impact to the applicants and also benefit the hospitality firms. Having related work experience is a very essential hiring factor for the HR staff as it gives them the bird’s eye view of the applicants’ capabilities to do a job well. Based on the findings and conclusions deduced, adopting strategies by Higher Education institutions to improve the employability skills of entry-level job applicants in the hotel industry is recommended.