SUBMIT ARTICLE
ISSN: 2782- 893X
eISSN: 2799-0664

The Level of Performance of Health Personnel in the Bureau of Quarantine at Clark International Airport: Basis for Proposed Intervention Measures

IJAMS Publisher

AUTHOR(S)



ABSTRACT

—— This study aimed to assess the level of performance of health personnel in the Bureau of Quarantine at Clark International Airport focusing on medical and health services, screening of arriving passengers, and international health surveillance. The descriptive correlational design was used in the study. Total enumeration was selected health personnel of the Bureau of Quarantine at Clark International Airport and 30 passengers to assess the level of performance of the health personnel in the areas of medical and health services, screening of arriving passengers, and international health surveillance. The study revealed very satisfactory performance of the health personnel in the annual performance rating while very satisfactory in medical and health services, aligning with regulatory standards, while excellent in screening arriving passengers from, highlighted adherence to international health protocols and international health surveillance indicated efficient monitoring, of health personnel in safeguarding public health and international travel as rated by the passengers The study further revealed that demographic profiles have no significant relationships with performance, indicating that factors like age, years of experience, and education do not exert a notable influence on effectiveness or work performance.. Furthermore, there were problems encountered by the health personnel of the Bureau of Quarantine, hence interventions were proposed. Finally, the study recommends tailored training programs and support systems to optimize the health personnel performance. Keywords — Performance Evaluation, Health Personnel, Bureau Of Quarantine For International Airport